The Access North PCA Choice program requires PCAs to use the Telephony System.
Time and Attendance are to be called in at the BEGINNING and at the END of each shift.
Please follow these steps to use the Telephony System:
- Dial 1-877-236-7891.
- You will be prompted for an access code, followed by the '#' sign. (This is the last six digits of your Social Security number). Enter the last six digits of your Social Security number followed by '#'.
- You will be prompted for an agency number, followed by the '#' sign. Enter 1050 and '#'.
- You will be prompted to press '1' if you are starting a visit, or '2' if you are ending a visit.
- If you entered '1' to start a visit, you will hear the date, as well as the time, your visit started. You may end your call.
If you entered '2' to end a visit, you will be prompted to enter the
Task Codes from the consumer's Care Plan in order to record
what was done during your visit.
Enter the appropriate Task Codes, carefully. (You will not be able to edit or change these once you've entered them). You will enter an asterisk, *, between each individual Task Code, except for the last. Following the last Task Code, you will enter, '#'.